
Victory AI — Confidential
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2. Information We Collect
2.1 Information Provided by Customers and Authorized Users
• Account and identity information for Authorized Users (name, work email, job title,
organization, NPI where applicable, authentication credentials).
• Clinical and behavioral health data relating to patients or members with or at risk for
OUD, which may include demographics, diagnoses (including SUD diagnoses),
medications (including medications for opioid use disorder such as buprenorphine,
methadone, and naltrexone), laboratory and toxicology results, treatment encounters,
care plans, social determinants of health, claims data, assessments (e.g., ASAM,
PHQ-9, GAD-7), overdose events, and outcomes measures.
• Operational and program data, such as referral sources, admissions, discharges,
retention, no-shows, and utilization.
• Communications and support requests you send to us.
2.2 Information Collected Automatically
• Device and log data (IP address, browser type, operating system, timestamps, pages
visited, referring URLs).
• Usage analytics regarding Platform features, dashboards, and queries run by Authorized
Users.
• Security telemetry, including authentication events, access logs, and audit trails.
• Cookies and similar technologies, as described in Section 8.
2.3 Information from Third Parties
• Data from customer-authorized sources such as electronic health records, health
information exchanges, pharmacy benefit managers, laboratories, state prescription drug
monitoring programs (where permitted), claims clearinghouses, and public health
registries.
• Information from service providers that support identity verification, fraud prevention, and
infrastructure.
• Publicly available data sets used for benchmarking and research (e.g., CDC, SAMHSA,
state public health data).
We do not knowingly collect information directly from patients. Patients interact with our
customers, not with Victory AI. If you are a patient and believe your information is on the Platform,
please contact your healthcare provider or treatment program.